Haibaj Terms & Conditions — Fully in Bengali

The haibaj.app website and its applications are operated by Haibaj. The platform offers online gaming, Sports Betting, Live Casino, and related services. Haibaj operates under an international licence and complies with all applicable laws.

These Terms and Conditions form a legally binding agreement between Haibaj and the user. By accessing the platform, registering, or using any of our services, you agree to be bound by these terms. If you do not agree with any part of these Terms and Conditions, please discontinue your use of Haibaj.

Haibaj reserves the right to update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the new terms. We recommend checking this page regularly.

A valid account is required to use Haibaj's services. You must provide accurate and complete information at the time of registration. Providing false or incomplete information may result in account termination.

• Each individual may only create one account. If multiple accounts are found, all of them will be closed.
• Your account password and login credentials must be kept strictly confidential. Sharing them with any third party is prohibited.
• Any unauthorized access to your account must be reported to Haibaj support immediately.
• Completing the KYC (Know Your Customer) verification process may be required to use your account.
• The account may only be used by the registered individual and must not be shared with or accessed by anyone else.

Haibaj may request verification documents for any account. Failure to provide a national ID, passport, or birth certificate may result in the temporary or permanent suspension of the account.

You must be at least 18 years old to participate on Haibaj. Anyone under the age of 18 is not permitted to use this platform. Providing a false date of birth during registration will result in account termination and forfeiture of any funds held.

• Only individuals who are 18 years of age or older at the time of registration may open an account.
• It is solely your responsibility to ensure that online gaming is legally permitted in your jurisdiction.
• Haibaj may request a government-issued ID at any time for age verification purposes.
• Parents are advised to use parental controls to keep minors away from online gaming.

Haibaj supports deposits and withdrawals via Bangladesh's leading mobile banking services — bKash, Nagad, and Rocket. Bank transfers are also accepted. All transactions are conducted in Bangladeshi Taka (BDT).

• A minimum deposit amount applies and may vary depending on the payment method used.
• Withdrawal requests are typically processed within 1–3 business days.
• KYC verification must be completed before any withdrawal can be processed.
• A requirement to use the same payment method for both deposits and withdrawals may apply.
• Any suspicious or fraudulent transactions will be voided immediately upon detection.
• Deposits or withdrawals from third-party accounts are strictly prohibited.

Haibaj does not charge any additional fees on transactions. However, your payment provider may apply their own charges, for which Haibaj accepts no responsibility. If you experience any issues with a transaction, please contact support immediately.

Haibaj regularly offers a variety of bonuses and promotions, including welcome bonuses, deposit bonuses, cashback, free spins, and special occasion offers. Each bonus is subject to its own terms and conditions.

• Each bonus carries its own wagering requirement. Please read the relevant terms carefully before accepting any bonus.
• Each bonus can only be claimed once, unless otherwise stated.
• Bonuses are valid for use on the Haibaj platform only and cannot be withdrawn until wagering requirements have been met.
• Voucher codes must be used within the specified validity period. Expired vouchers will not be accepted.
• If bonus abuse or fraudulent activity is established, the bonus and any associated winnings will be forfeited.
• Haibaj reserves the right to modify, suspend, or cancel any promotion at any time.

All games on Haibaj are powered by internationally certified Random Number Generator (RNG) technology. Every game outcome is completely unbiased and random. Haibaj verifies this fairness through regular third-party audits.

• In the event of any technical error during gameplay, Haibaj's decision shall be considered final.
• The use of bots, automated software, or any form of fraudulent technique is strictly prohibited.
• Any disputes regarding game results must be submitted to support in writing.
• In the event of a lost internet connection, game outcomes will be determined based on the data stored on our servers.
• If collusion or ring gaming is established, the accounts of all parties involved will be closed.

Match fixing or participation in any illegal activity related to Sports Betting is a criminal offence. If such activity is detected, Haibaj is obligated to report it to the relevant authorities.

Haibaj believes in responsible gaming. Gaming should be a form of entertainment, not a source of income. If you feel your gaming is getting out of control, seek help without delay.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Self-Exclusion: An option is available to temporarily close your account for a set period.
• Cooling-Off Period: Breaks of between 24 hours and 30 days are available.
• Reality Check: Session duration and spending information will be displayed at regular intervals.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

Haibaj stores users' personal information with the highest level of security. All data is protected using 256-bit SSL encryption and advanced data security technologies.

• Information collected during registration and use is only used to deliver and improve our services.
• Personal information is never sold or transferred to third parties except where required by law.
• To comply with anti-money laundering laws, Haibaj is required to share necessary information with regulatory authorities.

To read our full Privacy Policy, Privacy Policy Read the page.

Haibaj reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of any provision of these Terms and Conditions.
• If fraudulent activity or bonus abuse is established.
• Providing false identity or information.
• Suspicion of money laundering or illegal financial transactions.
• Posing a threat to platform security or to other users.

Users may also request account closure at any time through support. Any verifiable balance can be withdrawn before the account is closed.

Haibaj reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.

For any questions or clarifications, please reach out to our support team: support@haibaj.app